Description

• You will be able to recover most of the orders not completed by your customers;
• You will know if there is a common reason for not completing the orders so to correct possible errors or gaps in the purchasing process;
• You will have the possibility to encourage users to complete their order by sending them a coupon valid for the purchase.

With YITH WooCommerce Pending Survey, once installed and configured, you could send an automatic email to users with a pending order, which allows you to establish a relationship with them and, possibly, to ask them if they have found issues during the purchase or the reason why they didn’t complete that order.
You could also stimulate users to give an answer by offering them a discount coupon.