If you get an error when trying to update a plugin, do not panic. Errors happen.
 
If the information below doesn’t help resolve your issue, please feel free to submit a support ticket and we will gladly assist you.
 

 
ERROR: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
 
This error rarely occurs and usually happens when a plugin update is unable to overwrite the plugin folder with new files.
 
SOLUTION: You can download the updated version from our website and install it manually. Or go ahead and submit a support ticket so that we may help you get this resolved. We will try to help you!